Payment Options:

You can pay by Visa, Mastercard or Discover Card. You may also use the Printable Form to mail/fax your order with a personal check or credit card number.

On-line store and catalog prices, as well as shipping and handling charges, are in U.S. dollars. If you charge your purchase to a credit card  - VISA, MasterCard, Discover -  the credit card company will calculate International Exchange Rates automatically.


Fax Orders (24 hrs): +1- 707-542-2094

Send Mail Orders to:
Chipkali Creations
192 Ezra Avenue
Santa Rosa, CA USA
95401-6738

Email Your Questions to Cynthia@FarewellTheWinterline.com

Or for a printable Order Form: Click this  Printable Order Form Link or the sidebar Menu Option. Print it out from your browser. Instructions on sending via fax or mail is on the form.

WARNING! Do NOT email your credit card number.  Email cannot be encrypted for security. Please use our web-based shopping cart, which encrypts all your personal information to protect your privacy.

Customer Service: Monday thru Friday, 12 p.m. to 8 p.m. (California time) . Of course, you may fax your orders securely any time, including weekends. If you have questions, you are welcome to send us an e-mail.

NOTE: To have us send your order to an address in a country different from your billing address, you must place your order via fax or mail.

Estimated shipping time to foreign countries is 7-10 days. On rare occasions, there may be an additional charge for shipping, large or bulky items; however, we will notify you in advance, if this is the case. Any customs duties are payable by the recipient at the time of delivery.

Returns and Exchanges:

100% No Questions Asked Guarantee.
(Return shipping paid by customer.)

For questions: Call Customer Service at 707-542-0280.
Monday - Friday, 12 pm to 8 pm California time.

To Return or Exchange an item by Mail in the U.S.

Return the item in its original packaging indicating what the problem is to the exchange address below. Include your written order for the exchange item or call Customer Service at +1 707-542-0280 and we will take your order for the exchange. Your credit card will be billed for any exchange item . Then a credit for the returned merchandise and any taxes will be issued, when your return is received.

Chipkali Creations
ATTN: Exchanges & Returns
192 Ezra Avenue:
Santa Rosa, CA 95401-6738
USA